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410 STANDOWN, CALIFORNIA 94001, USA
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Frequently Asked Questions

General Questions:
Pricing and Subscriptions:
Security and Privacy:
Features and Integrations:
Support and Troubleshooting:
Account and Billing:
Do you have package deals or memberships available?
Do you require appointments, or do you accept walk-ins?
What precautions do you take for hygiene and safety?
How often should I schedule salon and spa treatments?
What payment methods do you accept?
Which skincare brands do you use in treatments?
Is there a fee for international payments?
How long does it take for a payment to process?
Is there a limit on transaction amounts?
What is the minimum amount I can transfer?
Do you offer package deals or memberships?
How do I cancel a pending transaction?
How do I update my profile information?
Can I change my registered email or phone number?
What is the verification process for accounts?
How do I link a bank account or card?
Do you charge GST or service tax on your prices?
How do I enable two-factor authentication?
How do I request a refund for a failed payment?
How long does a refund take to process?
How do I raise a dispute for a transaction?
What should I do if I am overcharged?
How do I get a quote for a custom service combination?
Can I cancel a payment after it’s completed?
How does the platform ensure my data is secure?
How do I enable or disable security alerts?
How does the platform ensure my data is secure?
What should I do if my account is hacked?
Is there a loyalty or referral program?
How do I reset my security questions?
Do I need to create an account to book services online?
What payment methods do you accept?
Can I pay in advance for my services?
How can I view my past invoices or billing history?
What is your refund policy?
Will I get a tax invoice after my service?